All Locations
Tritton Road, Lincoln
Hours per week:
15
Salary details:
£11.29 per hour
Vacancy type:
Permanent

About the role:

Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.

A pre-paid funeral plan is an easy way to make financial provision for your funeral in advance. It can also help reduce worry for loved ones at what can often be a difficult time. We take great pride in offering a professional, caring, and sensitive service to our customers when they are confronted with the death of a loved one. 

An opportunity has now arisen for a Funeral Planning Consultant to join our team, covering our trading area across Lincolnshire. Working remotely for 15 hours each week, you will be responsible for generating interest and selling pre-paid plans, direct to clients and their representatives. You'll be offering expert advice and guidance in relation to the customers' funeral wishes and ensure these are accurately noted and carried out. You’ll confidently manage, support and process all funeral plans in line with the Principal and Financial Conduct Authority (FCA) regulations.

About You

The ideal candidate will have knowledge or experience of funerals and funeral planning, or a market closely aligned within regulated financial services. You'll be able to demonstrate excellent customer service, preferably in an FCA regulated sales environment.
 
You'll be a great communicator and show confidence, empathy and professionalism in your manner. You'll be numerically and financially aware and have experience with the use of Office 365. Travel will be required to attend appointments and multiple funeral sites in this role, so you'll need to have a full driving license.
 
This role is involves working in a FCA regulated sector and is therefore subject to vetting procedures and continuing professional development. As such, employment and continuation of employment is dependent on satisfactory completion of the vetting process and compliance with training requirements.
 
 
Benefits

This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
 
  • 30 days annual leave (including bank holidays) (pro-rata)
  • Pension scheme (with up to 12% employer contributions)
  • Generous colleague discount rates across our family of businesses
  • Twice yearly discretionary colleague bonuses to reward you for your hard work
  • Working schedules that are available four weeks in advance, giving you time to plan around your shifts
  • Free tea and coffee provisions for all colleagues during rest breaks at work
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.


About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected]

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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Our storiesColleague experiences

We have been named as one of the country's top employers, offering career progression opportunities and valued reward and recognition schemes to our 2,900 colleagues. Click below to read their experiences working for us.

Julie
Funeral Director
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