Apprenticeships - Natalie's story

NewsApprenticeships - Natalie's story

Natalie Oxley – Funeral Arranger at Proctors Road Funeral Home, Lincoln

From retail and funeral services to management and human resources - there are lots of apprenticeship opportunities in our business.

When Natalie was at school, she wanted a career in forensic science – but then she undertook a work experience placement at a local funeral directors.

“From that moment, I changed my mind and wanted to work in the funeral industry,” said Natalie. “Seeing the way the staff cared for loved ones and the difference they made at such a difficult time inspired me to want to help families in that way too.”

In March 2020, Natalie found a job as a funeral operative, and later that year she joined Lincolnshire Co-op as a receptionist and funeral arranger at our Proctor’s Road Funeral Home in Lincoln.

Natalie was keen to gain a qualification to help her develop her skills so started the Funeral Team Member (Funeral Arranger) Apprenticeship Level 2.

“I wanted to get the qualification so I can be an even better funeral arranger. I enjoy the apprenticeship because I can learn alongside working – learning as I go and putting the theory into practice,” she said.

Natalie is most proud of achieving a distinction in all her work so far and feels her course will help her continue to do the most important job of all.

“It gives me an in-depth knowledge which enables me to better support families” she said.

Natalie is keen to continue her apprenticeship journey and progress within our funeral team.

“I hope that it’s a gateway to studying the funeral director’s apprenticeship too,” she said. “My five-year plan is to become a fully qualified funeral director.”

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