Funeral Operative

Our funeral service teams work hard to provide a personal and professional service across Lincolnshire, where we have been supporting the bereaved for over 150 years. Showing compassion and empathy and delivering the highest standards of professional service, we support our customers through what can be one of the most difficult days of their lives.

As a Funeral Operative you’ll work as part of a team to ensure we provide a warm, compassionate, and comprehensive customer care when it’s needed most. You’ll be working together with our Funeral Service team to care for and prepare the deceased, ensuring everything runs smoothly for their final journey and that their bereaved families have all the support they might need. Duties will include (but are not limited to):

• Bearing coffins and driving funeral vehicles to help families celebrate the lives of their loved one
• Supporting your colleagues with bringing the deceased into our care and preparing them for visitations and the funeral day
• Preparing and cleaning funeral vehicles and facilities so that they are ready for service
• Participation in an out of hours on-call rota to allow us to be there for our clients whenever necessary

We’re not looking for any specific experience or qualifications – we’ll support you with specialist training from day one! If you’re a caring people person with a genuine desire to help people at a time when they need it most – we’d love to hear from you! You’ll need to have a full driving licence and show us:

• A naturally caring and professional approach to customer service in any situation
• Good literacy, numeracy and IT skills as extensive use of technology is required in this role
• The ability to work productively and efficiently as part of a team
• Confident communication skills and a strong attention to detail
• An ability to lift and transfer weights safely
• A flexible approach to your work due to the participation of the on-call rota

When applying for this position you should recognise that the reverent care of the deceased forms a large part of our services, particularly in this role, So we need you to be comfortable in the presence of the deceased and in support of our clients. Please note that the successful candidate for this role will be required to complete a DBS check before joining our team. 

To ensure our agreed call out times are met, candidates must live within a reasonable distance of the Funeral Services that they are applying for.

Benefits

This is a great opportunity to develop your career in Funerals and make a difference to the lives of our communities! In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro-rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work
• The following payments will be awarded per call:
  • £26.00 for each night you are scheduled on-call (this is doubled at the weekend and on bank holidays)
  • Each individual call-out is paid £52.00

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.