About the role:

We are looking for a proactive and friendly Receptionist to be the first point of contact for our company. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering exceptional customer service.

As the Receptionist, you will welcome visitors, manage incoming calls and emails, and ensure a professional and organised reception area. You will coordinate meeting room bookings, handle incoming and outgoing mail, and oversee office supply inventory. Additionally, you will assist with general administrative tasks such as data entry, document preparation, and filing.

Key responsibilities include issuing visitor passes, maintaining security protocols, and liaising with building management for facility-related concerns. You will also support event coordination and ensure all front desk operations run smoothly.

For a full list of responsibilities you can refer to the full job description, which is available as a download at the top of this page.

About You

To be considered for this role, you'll need to show us:

Good literacy and numeracy skills and proficient in the use of Office 365.
Knowledge of Lincolnshire Co-op and of the Co-operative business model, demonstrating values that would support our purpose and approach.
Excellent interpersonal skills, demonstrating high levels of professionalism at all times.
A pro-active, enthusiastic and confident nature.

Prior experience in a similar role is a plus, but full training will be provided. If you're a team player with a positive mindset and a passion for creating exceptional customer experiences, we want to hear from you!

Please note: this vacancy operates on a rota basis, with colleagues working 22.5 hours per week across shifts between 8:30 am and 5:00 pm.

Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

30 days annual leave (including bank holidays) (pro-rata)
Pension scheme (with up to 12% employer contributions)
Generous colleague discount rates across our family of businesses
Annual discretionary colleague bonuses to reward you for your hard work

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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