IT Infrastructure Manager

Our colleagues in IT provide an efficient and dependable support service to all of our business areas. A crucial part of our support services, this team use their creative knowledge to design, develop and support systems and processes across all of our business areas.

We are now looking for a pro-active and collaborative individual to join us as our IT Infrastructure Manager.

Reporting to the IT Service Delivery Manager, you will oversee the planning, implementation and maintenance of all aspects of our IT infrastructure, including:

• On-premise and cloud infrastructure
• MSP services
• Networks
• Telecoms

In this role, you will work collaboratively with colleagues across the business to take the lead in recommending and designing our infrastructure, as we embark upon a journey towards cloud-based solutions. Leading a team of infrastructure analysts, you will evaluate and recommend new ways of working to enhance and optimise our IT infrastructure.

For further information about the position, please refer to the downloadable job description available on this page.

INDHP

To fulfil the requirements of the role, the ideal candidate will need to demonstrate the following:

• Experience of managing IT Infrastructure across a multi-site business.
• Experience with managing and working with MSPs and external suppliers
• Experience and working knowledge of Cloud Services
• Awareness of Microsoft Windows Server/Azure/AWS/GCP Clouds/VMware and Citrix/MDM management
• Understanding of Networking and Firewalls
• Service focused – understands the needs of the business and the customer.

The ideal candidate will be well-organised and able to prioritise across multiple streams of work. You will demonstrate excellent communication skills and be able to convey technical and operational requirements in a way that is appropriate to your audience. You'll demonstrate a high attention to detail and will lead by example when working with your teams.

Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 34 days annual leave (including bank holidays)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonus to reward you for your hard work

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. We'll give you the opportunity to build the skills necessary to further progress your career and help to open up future opportunities, helping to shape your career for the better.

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!