About the role:

At our community pharmacies, we do more than just fill prescriptions – we play a vital role in supporting the health and wellbeing of our customers every day. As the largest Co-operative Pharmacy group, our branches go beyond exceptional customer service. From flu vaccines and prescriptions to podiatry services, we’re passionate about helping our patients stay healthy and confident.

We’re looking for a Relief Pharmacy Services Assistant to join our enthusiastic, hardworking team. In this role, you’ll make a real difference to the lives of our patients while gaining experience across multiple branches in North Lincolnshire, including Cleethorpes, Grimsby, Scunthorpe, Gainsborough and surrounding villages. Every day is varied, giving you the chance to be involved in a wide range of rewarding tasks, such as:

Delivering outstanding customer service – providing advice and support through friendly, engaging conversations.
Caring for our patients– ensuring every customer leaves the pharmacy feeling informed and confident about their healthcare needs.
Keeping the pharmacy running smoothly – managing stock, working deliveries, and completing stock takes to ensure shelves are always ready for customers.
Supporting the dispensary – helping with the safe and accurate supply of medicines, including ordering, labelling, dispensing and assisting with prescription collections.
Assisting with store duties – from creating eye-catching product displays to handling cash transactions, your contribution helps the branch thrive.

If you enjoy variety, teamwork, and making a positive impact on people’s health, this role is the perfect opportunity to be part of a pharmacy team that truly cares.

About You

It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:

• A natural ability to build meaningful relationships with both patients and colleagues
• An upbeat, caring, and confident manner when serving and advising patients
• An enthusiasm and talent for problem solving, eager to take on new challenges and experiences
• A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you
• Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided
• As travel will be required within this role, you will need access to a vehicle for business use

For this role, we’re looking for someone who already has their Level 2 Pharmacy Services Assistant qualification or higher.

Benefits:

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:

• Up to 30 days annual leave (pro-rata) including bank holidays)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work
• Wellbeing initiatives and community engagement opportunities

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your experience grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. We’ll work together with you to shape your career for the better!

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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