About the role:

We’re proud to offer nearly 200 products in our Love Local range which includes tasty treats from our very own Gadsbys Bakery in Southwell. Gadsbys has been kneading, mixing and baking for over 50 years! From bread rolls to Bakewell tarts, all our delicious products are made with passion and pride. Our hardworking team work closely together to ensure that our quality products taste amazing, are made with skill and delivered fresh for our regular customers.

We're now seeking a proactive and detail-oriented Gadsby's Administration Assistant to join our dynamic team. As a key member of our Gadsby's operations, you will play a crucial role in supporting and assisting the Office Supervisor, Administration Assistants and Technical Manager to ensure all on site administration is completed.

In this role, you'll work collaboratively with the administration team and with the wider business. You'll be involved in a variety of tasks such as:

Answering phone calls, responding to emails, scheduling appointments, and maintaining files and records.
Being a point of contact for internal and external communications.
Ensuring messages are delivered accurately and promptly to the appropriate individuals or departments.
Providing exceptional customer service by responding to enquiries, taking orders, and problem solving.
Assisting with financial tasks, such as invoicing, tracking expenses, and reconciling financial records.
Helping to co-ordinate bakery-related events, such as tastings, promotions, or community engagements.

Please note: This vacancy is for a 16 hour contract to be worked over 2 days a week

About You

We're looking for a motivated and organised individual with a passion for providing administrative support in a fast paced environment. Previous experience in an administrative environment is desirable but not essential as we will offer full training to the successful candidate. You’ll need to show us:

Excellent customer service and administration skills, desirably with previous experience in a similar environment.
Excellent literacy, numeracy and interpersonal skills.
Good administration skills, with experience of Microsoft Word and Excel.
Good communication skills with a confident, empathetic, compassionate and professional manner
An ability to work under pressure in a fast-paced environment. .

Benefits:
In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 30 days annual leave (including bank holidays) (pro-rata)
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonuses to reward you for your hard work
- Working schedules that are available four weeks in advance, giving you time to plan around your shifts
- Free tea and coffee provisions for all colleagues during rest breaks at work
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

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