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People Assistant

Not Specified

20 hours per week

Not Specified

Support Centre, Lincoln

£13.47 per hour

Permanent

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About the role:
Help people feel supported from the very start

You notice when someone needs a clear answer.

You value the small details.
The reassuring response.
The organised support that helps colleagues feel in good hands.

At Lincolnshire Co-op, people are at the heart of everything we do—and our People team helps make sure colleagues feel informed, supported and cared for.

We’re looking for a People Assistant to join our People team, supporting colleagues and managers with the everyday moments that help work feel simple, organised and positive.

Because when people have the right support, they can do their best work.

 

Where care and organisation come together

Every conversation matters.

From answering colleague queries to keeping records up to date, the support behind the scenes helps people feel confident and connected.

Working as part of our People team, you’ll help keep things moving—making sure information is accurate, processes run smoothly and colleagues get the help they need.

Because this role isn’t only about administration.

It’s about supporting people with care, accuracy and understanding.

 

Where helpfulness meets attention to detail

You’ll work with the information, systems and queries that colleagues depend on—making sure every detail is handled carefully and every interaction leaves a positive impression.

One day, you might be responding to colleague questions or updating people records.
The next, supporting absence administration, contract changes or helping the wider team with an important people process.

You’ll focus on:

Responding to colleague and manager queries in a warm, helpful and professional way
Maintaining people records so information is accurate, current and carefully managed

Helping with everyday people activity, including absence administration, contract changes and leavers

Producing letters, documents and updates that are clear, accurate and well-presented

Supporting the People team with tasks that keep processes moving smoothly

Developing your understanding of people policies, procedures and ways of working

Because this role isn’t just about keeping things organised., It’s about helping people feel supported.
About You
The kind of person who’ll shine here
You enjoy helping others—but you also understand why accuracy matters.

You’re approachable, organised and motivated by making things easier for the people around you.

You’ll bring:

Experience in an administrative role and confidence working with Microsoft Office

The care and attention to spot details and follow information through correctly

A positive, approachable manner when supporting colleagues and managers

A steady, organised approach with the ability to prioritise and meet deadlines

Communication skills that help you listen well, share information clearly and keep people updated

Most importantly, you’ll understand that people information matters—handling sensitive details carefully, confidentially and professionally.

 

What makes this role feel rewarding

As well as being part of a team that supports colleagues every day, you’ll benefit from:

30 days’ annual leave, including bank holidays, pro rata

A pension scheme with employer contributions of up to 12%

Colleague discounts across our family of businesses

Learning and development opportunities to help you build your skills and confidence

As an Investors in People Platinum employer, we’re committed to creating an environment where colleagues are supported to learn, develop and feel proud of the work they do.

 

Does this feel like you?

If you enjoy supporting people, keeping things organised and making everyday processes feel easier, this could be the role for you.

Join us—and help make every colleague experience a little smoother, clearer and more supported.

You can find the full job description attached to this page for more detail about the role and responsibilities.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

Job Description

Where you'll
be working

Here is where you'll be based.

Stanley Bett House, 15-23 Tentercroft Street, Lincoln, Lincolnshire, LN5 7DB, United Kingdom

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Support Services

Behind every great shift in store, branch, pharmacy or funeral home, there's a team working with our front-line colleagues making sure everything runs smoothly.

Find out more

Why choose us?

Career progression

Whether you have big ambitions or taking a small next step, you'll have chances to learn, build your skills, and grow more confident in your role.

How we help you grow

For life's challenges

If life gets in the way you'll have supportive managers who listen and help you find a way forward.

Owned by members, not shareholders

You'll be part of a co-op that puts people and communities first, every day.

Beewise credit union

A Lincolnshire Co-op exclusive credit union, with a simple way to save and access low-interest loans.

Pensions

Your future matters. We'll match what you pay in, up to 12%, with our Honeypot pension scheme.

Volunteering

You get two paid days a year to volunteer locally, doing something that feels good and has an impact in the community.

Why choose us

Rewards & benefits

A good job should come with good perks and as a colleague, you'll have access to a range of rewards and benefits. Some from day one, with others available once you've completed your probation.

Up to 36 days holiday

You'll start with 30 days annual leave (including bank holidays). That rises to 36 days with service.

Time to talk

A yearly catch-up with your manager to talk about how things are going and what support, training, or next steps would help you.

Beewise credit union

A Lincolnshire Co-op exclusive credit union, with a simple way to save and access low-interest loans.

Employees association

Discounted social events and days out. From comedy nights and concerts to shows and trips at special prices.

Colleague awards

Great service doesn't go unnoticed. You can nominate a colleague for an award when they've gone the extra mile.

Healthcare scheme

Affordable cover options for individuals and families, if you want a little extra support.

Union membership

We work closely with the Union of Shop, Distributive and Allied Workers (USDAW) to support good working conditions and best practice.

Wellbeing support

Help for both body and mind, including counselling, helpful resources and other support when you need it.

Discretionary bonus

When the Society performs well, profits may be shared through an annual discretionary bonus. It's worked out as a percentage of your annual wage.

Colleague discount

After you've completed your probation, you'll get discounts across our products and services through our cashback scheme.

Volunteering days

You get two paid volunteer days each year to support your local community. It's part of your role, fully paid.