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Senior Solution Delivery Manager

Not Specified

39 hours per week

Not Specified

Support Centre, Lincoln

c. £78k per annum

Permanent

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About the role:
Are you a strategic delivery leader with a passion for enabling large-scale digital transformation? Are you ready to take the lead in shaping and delivering innovative IT solutions that will have a tangible impact on communities across Lincolnshire?
At Lincolnshire Co-op, we’re on a mission to transform the way technology empowers our diverse businesses — from food and pharmacy to property and funeral services. We’re now looking for a Senior Solution Delivery Manager to play a pivotal role in driving that change.

As our Senior Solution Delivery Manager, you’ll be at the forefront of delivering complex, high-impact IT solutions across multiple projects and workstreams. You’ll lead a cross-functional team, working together to turn strategic ambition into operational reality.

Your key responsibilities will include:

Leading the end-to-end delivery of complex IT solutions that span teams, technologies, and business areas.

Driving the IT transformational roadmap, ensuring all activities align with our strategic goals.

Embedding governance, standards, and delivery best practices to drive consistency and quality.

Collaborating with stakeholders at all levels to align priorities, manage expectations, and deliver real business value.

Managing resource planning, team performance, and delivery outcomes.

Mitigating risks, resolving blockers, and ensuring delivery stays on track — on time, in scope, and on budget.

Managing third-party partners and vendors to ensure commercial value and high-quality outcomes.

Supporting change management and adoption of new systems, processes, and ways of working.

Ensuring compliance with security, regulatory, and quality standards across all solution deliveries.

Would you like to learn more? Take a look at the attached job description for a full breakdown of the role.

INDHP
About You
You’re an experienced delivery leader who thrives on complexity and collaboration. You’ll bring a mix of technical delivery expertise, people leadership, and business acumen to help us unlock the power of technology.

We’re looking for someone who has:

Proven experience managing end-to-end delivery of large-scale IT solutions across diverse sectors.

Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).

A track record of leading and motivating cross-functional delivery teams in fast-paced environments.

Exceptional stakeholder management skills, with the ability to build trust at all levels.

A collaborative mindset with a talent for solving complex problems and turning vision into action.

Financial acumen — confident managing budgets and delivering within financial constraints.

A strong grasp of testing, QA, and environment management principles.

Experience managing third-party vendors and delivery partners effectively.

Excellent communication skills — clear, persuasive, and audience-aware.

A proactive, adaptable approach to change and continuous improvement.

If you’re a strategic thinker, a skilled delivery leader, and someone who’s passionate about making a difference through technology, we’d love to hear from you.
Benefits:

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
- 34 days annual leave pro-rata (including bank holidays), rising to 39 days after 5 years' service
- Pension scheme (with up to 12% employer contributions)
- Generous colleague discount rates across our family of businesses
- Annual discretionary colleague bonus to reward you for your hard work, based on the achievement of your objectives
- Private medical insurance underwritten by BUPA
We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

Job Description

Where you'll
be working

Here is where you'll be based.

Stanley Bett House, 15-23 Tentercroft Street, Lincoln, Lincolnshire, LN5 7DB, United Kingdom

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Support Services

Behind every great shift in store, branch, pharmacy or funeral home, there's a team working with our front-line colleagues making sure everything runs smoothly.

Find out more

Why choose us?

Career progression

Whether you have big ambitions or taking a small next step, you'll have chances to learn, build your skills, and grow more confident in your role.

How we help you grow

For life's challenges

If life gets in the way you'll have supportive managers who listen and help you find a way forward.

Owned by members, not shareholders

You'll be part of a co-op that puts people and communities first, every day.

Beewise credit union

A Lincolnshire Co-op exclusive credit union, with a simple way to save and access low-interest loans.

Pensions

Your future matters. We'll match what you pay in, up to 12%, with our Honeypot pension scheme.

Volunteering

You get two paid days a year to volunteer locally, doing something that feels good and has an impact in the community.

Why choose us

Rewards & benefits

A good job should come with good perks and as a colleague, you'll have access to a range of rewards and benefits. Some from day one, with others available once you've completed your probation.

Up to 36 days holiday

You'll start with 30 days annual leave (including bank holidays). That rises to 36 days with service.

Time to talk

A yearly catch-up with your manager to talk about how things are going and what support, training, or next steps would help you.

Beewise credit union

A Lincolnshire Co-op exclusive credit union, with a simple way to save and access low-interest loans.

Employees association

Discounted social events and days out. From comedy nights and concerts to shows and trips at special prices.

Colleague awards

Great service doesn't go unnoticed. You can nominate a colleague for an award when they've gone the extra mile.

Healthcare scheme

Affordable cover options for individuals and families, if you want a little extra support.

Union membership

We work closely with the Union of Shop, Distributive and Allied Workers (USDAW) to support good working conditions and best practice.

Wellbeing support

Help for both body and mind, including counselling, helpful resources and other support when you need it.

Discretionary bonus

When the Society performs well, profits may be shared through an annual discretionary bonus. It's worked out as a percentage of your annual wage.

Colleague discount

After you've completed your probation, you'll get discounts across our products and services through our cashback scheme.

Volunteering days

You get two paid volunteer days each year to support your local community. It's part of your role, fully paid.