Funeral Arranger

What if your next role gave you the opportunity to guide families through one of life's most important moments with compassion, care and understanding?

At Lincolnshire Co-op, our Funeral Services are about far more than arranging funerals.

We're here to provide compassionate, professional support to families when they need it most. Every conversation is an opportunity to offer reassurance, guidance and kindness, helping people make informed decisions during one of the most difficult times in their lives.

As a Funeral Arranger, you'll be the trusted person families turn to from their very first conversation through to the day of the funeral. You'll take the time to understand their wishes, coordinate every detail with care, and ensure every farewell reflects the life being remembered.

Meaningful work with variety every day

Every family is different, which means every day brings something new.

One moment you could be meeting with a family to discuss funeral arrangements, and the next liaising with celebrants, crematoria, florists or local authorities to ensure every detail is in place. You'll prepare important documentation, coordinate services, answer questions with empathy and professionalism, and provide ongoing support throughout the funeral journey.

This is a role for someone who combines outstanding organisation with genuine compassion, takes pride in getting every detail right and remains calm, supportive and professional during emotional situations.

What you'll be doing

As a Funeral Arranger, you'll:

• Meet with families to plan personalised funeral services, listening with empathy and guiding them through every step.
• Coordinate funeral arrangements from the first enquiry through to the day of the funeral, ensuring every detail is carefully managed.
• Liaise with colleagues and external partners, including celebrants, crematoria, florists and local authorities, to deliver seamless services.
• Prepare and process essential documentation while maintaining accurate records and handling confidential information with care.
• Support families by explaining funeral options, memorials, aftercare services and pre-paid funeral plans with sensitivity and professionalism.
• Help ensure every funeral reflects the wishes of the family while delivering the exceptional standards of care Lincolnshire Co-op is known for.

Please refer to the downloadable job description available on this page for full details of the role.

INDMP

You don't need previous experience in Funeral Services to join us – we'll provide all the training, guidance and support you need to build a rewarding career.

What matters most is your ability to connect with people. You'll be someone who listens with empathy, communicates with kindness and takes pride in making every family feel supported during one of life's most difficult moments.

You'll be someone who:

• Builds trust through compassionate, professional communication.
• Is organised, pays close attention to detail and enjoys making sure everything runs smoothly.
• Remains calm, adaptable and supportive, even in emotional or changing situations.
• Works well both independently and as part of a close-knit team, always treating people with dignity and respect.

The difference you'll make

Every family's story is unique, and the care they receive can stay with them for a lifetime.

As a Funeral Arranger, you'll be the reassuring voice and friendly face guiding families through every step of planning a meaningful farewell. Your compassion, organisation and attention to detail will help create services that truly reflect the life of their loved one, giving families confidence that every detail has been taken care of.

Why join Lincolnshire Co-op?

Alongside the opportunity to make a genuine difference in your community, you'll enjoy:

• Up to 30 days' annual leave (pro rata), including bank holidays.
• A pension scheme with up to 12% employer contributions.
• Colleague discounts across our family of businesses and an annual discretionary bonus.
• Ongoing learning, wellbeing support and opportunities to build a long-term career.

We're proud to be an Investors in People – Platinum employer, reflecting our commitment to helping colleagues grow, develop and thrive.

Ready to make a lasting difference?

This is more than a job—it's an opportunity to support people through some of life's most important moments with care, compassion and professionalism.

If you're looking for a career with real purpose, where every conversation can make a difference, we'd love to hear from you.